Office Policies

Make an appointment

When making an appointment, please have the following on hand: Your insurance information, your drivers license, and a credit card.

Financial Policy

Center City Dermatology makes every effort to accept a wide range of major insurance carriers. However, due to the ever changing nature of health care insurance, you should always check with your specific company to ensure Center City Dermatology is in your network.

We bill your insurance company at the appropriate benefit to allow for coverage. However, there may be additional costs to you that are not covered by your insurance or are required of you per your insurance agreement. These may include co-payment, co-insurance, and deductibles. In the event of an outstanding balance, your account will be forwarded to a collection agency. We will make every attempt to connect with you prior to the 60 days past dues point.

We will be happy to help you obtain the appropriate benefit from your insurance carrier. We will bill your insurance carrier as a courtesy to you,. However, you are responsible for the payment of the account. Portions of the bill that are required to be paid by the patient, as per your insurance agreement are your responsibility These may include co-payment, co-insurance, and deductibles. In the event of an outstanding balance, your account will be forwarded to a collection agency if greater than 60 days past due.

If you are covered by an HMO, you are required to have a referral from your primary care doctor for all visits to our office. It is your responsibility to ensure that a referral is issued. Being that Center City Dermatology is a specialist we cannot see you without a referral.

Patients without insurance coverage are required to pay for services as rendered.

Office Cancelation Policy

If you are unable to keep your appointment, please call our office at least 24 business hours (Monday-Friday). We will be able to help you reschedule that appointment at a more convenient time. Failure to show for your appointment or late cancelations will result in a $50 fee. A surgery appointment will result in a $150 fee. Please understand that we have set aside this time especially for you and your needs.

Aesthetic Cancelation Policy

Due to the demanding schedule of our aesthetician, appointments are precious. If you are unable to keep your appointment please call our office at least 24 business hours in advance Monday-Friday. Late cancellation or failure to appear for your appointment, will result in you being charged the full amount of your treatment. Please understand that we respect that your time and will do everything in our power to stay on schedule. This also means that if you are late for your appointment, you may be asked to reschedule. We recommend arriving 10-15 minutes prior to your scheduled appointment time.